I want to take this opportunity to express my gratitude to Oakwood Falls Church’s professional team and their dedicated service since we moved in March 2016. Every time when we ask for inquiries at the front desk or on the phone, your professional team responds quickly, efficiently and took it seriously. I want to thank you all again for your warm and professional service as well as those who are from the maintenance office that always ready for us even during weekends when we need their service. I believe there is a strong visionary management team behind Oakwood Falls Church’s efficient and warm service, please let them know how much we appreciate this big Oakwood family.
Thank you for our stay at Oakwood Falls Church. I particularly wanted to thank you for putting on various social events, the Sunday breakfast, the ice cream socials, the bingo nights, the movie nights, etc. We very much enjoyed having those events so that we could mingle with other folks staying there, particularly those also in the Foreign Service. Having frequent shuttles available (to and from FSI, the metro, and grocery shopping) was one of the deciding factors in having us choose Oakwood Falls Church. We would definitely stay at Oakwood Falls Church again and have already recommended it to friends.
Thank you Hilary, and everyone else, for such a great experience with our stay at the Oakwood. The PCS Lodging program is such a help to us on TDY at FSI and the Oakwood shines in its customer service and flexibility.
I look forward to our next stay at the Oakwood Falls Church.
As a commentary on the Oakwood Crystal City, it has been great. The location is ideal and the staff and services have been excellent. I would heartily recommend folks to this Oakwood!
I can't express how grateful we are for the Oakwood hospitality and flexibility! Our stay in Oakwood Falls Church was the best decision we have ever made, it was great for the whole family. We will definitely be back if you will have us! :-)
I've been in my apartment for about 24 hours now and just wanted to say thank you for helping to arrange this amazing housing for me. I couldn't be happier here. The apartment is beautiful, the staff is very friendly, and the neighborhood is wonderfully walkable. I spent all day exploring, buying groceries and other basic items, and getting to know the area, and it was absolutely fantastic. Thank you so much for all the time and concern you took to make this happen! I feel so very lucky to be here, and I greatly appreciate your help.
The last time we had stayed at Oakwood falls church we had a wonderful experience. The staff were very friendly and flexible with the changes in our travel, amenities, extra kitchen appliances we requested, furniture changes, room arrangement for kids, etc. We also enjoyed the gym, the nearby trails, the fitness programs they had, the Sunday morning snacks, etc. We really grew accustomed to the location as well and loved the Vietnamese shops nearby. More importantly the fact that Oakwood Falls church is now a Marriott property with a chance to earn Marriott rewards, makes this place top choice for us.
Thanks for providing a superb quality assistance to me now and for the past seven years in the Foreign Service.
We are truly very pleased with Oakwood. What comes through to me are the positive attitude of all your employees at all level, and the determination to keep improving, in particular by actively seeking input on how to do better. I remember you (Kathleen S) in particular from our first exchange of messages last year, and how helpful you were at that time.
I will enthusiastically recommend Oakwood to all I meet.
And thanks again for all your help. Did you know that you've been my "housing contact" since I joined the State Department in 2009. Thank you so much for everything! I’ve really enjoyed staying at Falls Church the last few times; it’s so convenient and the people there are so friendly! Anyway, thanks for being there! Couldn't do this without you!
Kathleen Summerfield has been an absolute pleasure to work with so far! She is helpful and very responsive. PCS moves are always stressful and I definitely chose Oakwood over the other direct billing options because Kathleen made this part of my move easy for me!
I also wanted to express my appreciation to Oakwood and everyone involved with the PCS Lodging Program. Our stay at Oakwood in Falls Church has been very enjoyable for the whole family. We have been extremely impressed with the quality of services provided and the friendliness of the staff. The attendants working at the front desk have always gone out of their way to be helpful regardless of situation. The security staff consistently demonstrated a high degree of professionalism and were always eager to assist if something needed attention after hours. Also worth mentioning is the fact that maintenance issues were always handled promptly and efficiently.