I've been in my apartment for about 24 hours now and just wanted to say thank you for helping to arrange this amazing housing for me. I couldn't be happier here. The apartment is beautiful, the staff is very friendly, and the neighborhood is wonderfully walkable. I spent all day exploring, buying groceries and other basic items, and getting to know the area, and it was absolutely fantastic. Thank you so much for all the time and concern you took to make this happen! I feel so very lucky to be here, and I greatly appreciate your help.
The last time we had stayed at Oakwood falls church we had a wonderful experience. The staff were very friendly and flexible with the changes in our travel, amenities, extra kitchen appliances we requested, furniture changes, room arrangment for kids, etc. We also enjoyed the gym, the nearby trails, the fitness programs they had, the Sunday morning snacks, etc. We really grew accustomed to the location as well and loved the Vietnamese shops nearby. More importantly the fact that Oakwood Falls church is now a Marriott property with a chance to earn Marriott rewards, makes this place top choice for us.
Thanks for providing a superb quality assistance to me now and for the past seven years in the Foreign Service.
We are truly very pleased with Oakwood. What comes through to me are the positive attitude of all your employees at all level, and the determination to keep improving, in particular by actively seeking input on how to do better. I remember you (Kathleen S) in particular from our first exchange of messages last year, and how helpful you were at that time.
I will enthusiastically recommend Oakwood to all I meet.
And thanks again for all your help. Did you know that you've been my "housing contact" since I joined the State Department in 2009. Thank you so much for everything! I’ve really enjoyed staying at Falls Church the last few times; it’s so convenient and the people there are so friendly! Anyway, thanks for being there! Couldn't do this without you!
Kathleen Summerfield has been an absolute pleasure to work with so far! She is helpful and very responsive. PCS moves are always stressful and I definitely chose Oakwood over the other direct billing options because Kathleen made this part of my move easy for me!
I also wanted to express my appreciation to Oakwood and everyone involved with the PCS Lodging Program. Our stay at Oakwood in Falls Church has been very enjoyable for the whole family. We have been extremely impressed with the quality of services provided and the friendliness of the staff. The attendants working at the front desk have always gone out of their way to be helpful regardless of situation. The security staff consistently demonstrated a high degree of professionalism and were always eager to assist if something needed attention after hours. Also worth mentioning is the fact that maintenance issues were always handled promptly and efficiently.
This is the third time that our family is staying at the Oakwood Apartments in Falls Church. We like Oakwood because of all the conveniences it offers to DOS employees, such as the shuttles to and from FSI–but most importantly, we know that our son likes it here, too. After our second stay at Oakwood, our family transferred to Frankfurt. Our son started third grade at the Frankfurt International School. His teacher asked the children to draw a picture of their favorite place in the whole world. Most of the children drew pictures of castles, beaches, etc. Our son drew a picture of Oakwood Falls Church.
We truly appreciate being able to rely on this program. As someone not from the DC area, the idea of finding my own housing is very intimidating…especially this time, I was already dealing with the challenges of a new baby. This program takes the majority of the stress out of the transfer and lets the employee focus on his or her work and studies.
The program met all my needs. It was simple to make reservations…everything was excellent.
This program is the only way I could afford to come back to Washington with a family of 4 for long-term training.
This is an excellent program. Thank you for the good work on making this program a success.